Myself and some of my neighbors have forwarded our home phones to another number while dropping all other services. After comparing prices we found that we are paying wildly varying rates from zero to $20 or more a month. My own experience in trying to address this with the standard CentruryLink service number was frustrating to say the least. But I was finally able to call a special “Retention Department” number and get help (thanks Call for your QT post). Scott reduced our rate from $17.45/month to $8.73/month for four months. We can make the same request in four months and hopefully get the rate extended again if necessary. Here is what you can do . . .
If you are paying more than $8.73/month for home phone plus forwarding, call 866.961.2650. Explain your situation in Jamestown and mention the flood. Ask if there are any “loyalty discounts” and mention you heard that there is a “4 month promotional rate” of $8,73 that at least one of your neighbors received.
There is no guarantee that you will get the same rate but I did find the representative to be attentive and understanding for the first time.
If you get an even lower rate please help your neighbors by providing specific information in a Comment.